4.4.5 How to Build a Plan
2. How to create a plan
In establishing a plan you need to ask what tasks you need to do regularly to fulfill your target? For example, if you want to increase your position in the market, what do you have to do? and how?
In business, this section is often linked to marketing activities; although, it may also support quality checking procedures, creation of prospectus and customer care control, e.g. monitoring the degree of satisfaction of customers.